Inside the Lab: What Happens After You Submit an Aligner Case

Once you upload a scan and prescription, your case enters a sequence of digital and physical steps before trays arrive at your practice. Knowing what happens at each stage helps you submit cases that move through smoothly and anticipate where questions may come from.

The lab checks that both arches and the bite are complete, that margins and distal surfaces are captured, and that the prescription is clear. Incomplete scans or missing information are the most common reason a case is paused, so complete records save time.

Each tooth is digitally separated from the gingiva and from its neighbors, and crown shapes are defined. Accurate segmentation matters because every tooth will be moved independently.

The planner moves teeth toward the treatment goals in your prescription, respecting arch form, occlusion and biologic limits. Attachments, interproximal reduction and auxiliaries such as precision cuts are added where needed.

Movements are divided into stages with limited movement per stage. The sequence determines which teeth move together and which serve as anchorage, and it defines the total number of aligners.

You review the 3D plan, check the final occlusion, attachments and interproximal reduction, and approve it or request modifications. This is the most important quality checkpoint in the process — the plan is your prescription.

After approval, a physical model is 3D printed for each stage. Model accuracy directly affects tray fit.

Aligner sheets are heated and formed over each model, then trimmed along the planned gingival line and polished for comfort. Attachment templates are produced for cases that need them.

Finished trays are inspected, labeled in sequence and packaged for the practice. Infinity Aligner manufactures in Oklahoma City, and certified providers typically receive a case within 10–14 business days of submitting it.

• Submit complete scans of both arches and the bite.
• Be specific in the prescription about goals, limitations and teeth not to move.
• Flag implants, bridges, planned extractions and restorations.
• Review plans promptly; approval time is part of the overall timeline.

Infinity Aligner certified providers can track every stage of their cases in the provider portal.